VON Halton Strategic Planning Process Survey

VON Halton Strategic Planning Process

Von Halton has initiated a strategic planning process to identify future directions and priorities. An important part of this process involves obtaining the views of our staff about the various issues and choices facing our organization.

All questionnaires will go directly to the external planning consultant, so your replies will be completely anonymous and confidential. The survey findings will be used at a Board planning retreat to be held in October.

Please complete this questionnaire no later than Friday, September 10, 2004.

The introductory statement in our current mission statement reads as follows:

VON Halton provides leadership in the development and delivery of high quality client-focused community health and support services in the Region of Halton, in collaboration with consumers, planners, funders and other service providers.

How would you rate our overall effectiveness in pursuing this mission?

Very effective	Not too effective
Somewhat effective	Not at all effective

Do you think the mission statement accurately describes the role and mandate of VON Halton, or do you feel it should be revised?

The mission statement accurately describes our mandate

The mission statement is not accurate, and should be
changed (We will ask you more about this later)

Now rate the effectiveness of VON Halton in carrying out each of the following responsibilities related to its mission:

		Very Effective	Somewhat Effective	Not Too Effective	Not At All Effective
a.	Providing leadership in the development and delivery of services
b.	Promoting optimum levels of wellness
c.	Providing a quality work environment for staff and volunteers
d.	Pursing professional development and research initiatives for continuous improvement

If you gave a negative rating ("Not too effective" or "Not at all effective") to any of the items in Question 2, please elaborate on your reasons below:

Please list one major strength and one weakness of the VON Halton:

Strength:
Weakness:

Some external factors affecting the home care field are listed below. Please rank each item in terms of its impact on VON Halton. Assign a "1" to the most significant factor, a "2" to the next factor, and so on down to "6".

Insert ranks from 1 to 6.

An aging population
The government's managed competition policy (RFPs)
Rising client expectations
Recruitment and retention of qualified staff
Levels of funding of community based health services
Advances in technology and how we communicate and deliver our services

Are there any other significant trends, issues or events that should be considered in developing a new strategic plan for the VON Halton?

Still thinking of external factors, list one future opportunity and one potential threat facing the branch:

Opportunity:
Threat:

Some possible areas of focus for VON Halton are listed below. Keeping your answers to the previous questions in mind, indicate your view of the relative importance of these goals by allocating 100 points across the different options

Allocate points any way you want, but the column should add up to 100.

a.	Expanding services in response to community needs
b.	Improving existing services
c.	Ensuring financial stability
d.	Developing linkages, partnerships and alliances
e.	Enriching our work environment
f.	Raising the external profile of the branch
*Total should add up to 100%*

Are there any other important strategic directions that should be considered?

10.

Now refer back to your response to Question 1 about the mission statement. If you indicated that you feel the mission statement is not accurate and should be changed, provide some suggested revisions below:

11.	Feel free to make any other comments or suggestions to assist with our strategic planning process.

Thank you for your cooperation and assistance.